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Everything your shop needs

AI-powered service writing and complete shop management in one platform.

Wrench Node Pro

See how it works

Real screenshots from the app. Here is what your team will actually use every day.

1Dashboard

Your shop at a glance

The moment you open the app, you know exactly where your shop stands. Open repair orders, jobs waiting on customer approval, revenue for the month, and today's appointments are all on one screen. No digging required.

  • Open ROs and pending approvals
  • Revenue month to date
  • Today's appointment schedule
  • Low parts stock alerts
Wrench Node Dashboard
2Repair Orders

Three views, zero confusion

Switch between a traditional table, a grouped list by status, or a kanban board. Every RO shows the customer, vehicle, technician, promised date, and total. Overdue jobs are flagged in red so nothing falls through the cracks.

  • Table, list, and kanban views
  • Status groups: Write-Up, Inspection, Estimate, Approved, and more
  • Overdue promised date warnings
  • Filter by status, technician, advisor, and date range
Repair Orders table view

Table view

Repair Orders grouped list view

Grouped by status

Repair Orders kanban view

Kanban board

3Inside the Repair Order

AI does the heavy lifting

Open any RO and the AI is already there. Tech notes get enhanced with one click. Inspection findings auto-populate the write-up. AI suggests line items, parts, and upsells based on what was actually found. Advisors spend less time typing and more time with customers.

  • Tech notes enhanced by AI
  • AI generates customer-facing findings
  • AI suggests services, parts, and line items
  • AI upsell suggestions with copy-paste scripts
  • Previously declined services shown as a warning
Repair Order detailTech Notes and AI-generated Inspection Results side by sideLine items with AI suggestions
4Appointments

Scheduling built for the shop floor

A week calendar view shows every appointment color-coded by technician. Filter by advisor, tech, or status. Click any open slot to book a new appointment. Customers with previously declined services are flagged so advisors know to bring it up.

  • Week and day calendar views
  • Color-coded by technician
  • Filter by tech, advisor, and status
  • Click any slot to book instantly
Appointments calendar
5Marketing

AI writes your campaigns for you

Type your offer in one sentence and AI generates the subject line and full email. Broadcast it to all customers or a targeted group. Automations run in the background every day so you never have to think about follow-ups again.

  • Describe offer, AI writes the email
  • Broadcast campaigns to all or filtered customers
  • Declined service follow-up runs automatically
  • Review request sent after every completed RO
  • Appointment reminder emails on autopilot
AI campaign writingMarketing automations
Wrench Node Pro

All Shop Management Features

Every tool your shop needs, with AI built into every step.

AI Built Into Every RO
All AI features are built directly into the repair order. Clarifying questions, tech write-ups, diagnostic chat, and enhance with AI are all accessible from the RO screen.
  • AI diagnostic chat per RO
  • Enhance tech notes with AI
  • AI auto-generates findings & line items
Repair Order Management
Full RO lifecycle from write-up to paid. Customizable status flow, line items, priorities, and auto-incrementing RO numbers.
  • Configurable status workflow
  • Line items with labor, parts, sublet, fees
  • Required vs recommended priorities
Digital Vehicle Inspections
Customizable inspection templates with photo uploads. Flagged items auto-become line items on the RO with findings in tech notes.
  • Custom templates per shop
  • Photo upload per item
  • Auto-generates line items & tech notes
Automated Customer Emails
Estimate ready, vehicle ready, invoice with Pay Now, payment receipts, inspection reports. All sent automatically on status change.
  • Estimate approval links
  • Vehicle ready notifications
  • Invoice with Stripe Pay Now
Online Estimate Approval
Customers get a secure link to approve or decline individual items. Totals recalculate and RO status updates automatically.
  • Token-based secure links
  • Approve/decline per item
  • Auto-recalculate totals
Payments & Invoicing
Stripe-powered online payments with automatic receipt emails. When fully paid, the RO closes itself.
  • Card, Apple Pay, Google Pay
  • Auto-transition to paid
  • Manual payment recording too
Customer Portal
Customers log in with a magic link, no passwords needed. View repairs, pay invoices, check vehicle history, and manage appointments.
  • Magic link auth (30-day sessions)
  • View ROs, invoices, vehicles
  • Pay Now from portal
Parts & Inventory
Track parts with cost, price, quantity on hand, and reorder points. Parts auto-deduct when pulled for an RO.
  • Supplier management & quotes
  • Auto-deduct on RO pull
  • Transaction audit trail
QuickBooks Online Sync
Bi-directional sync of customers, invoices, and payments. No double entry.
  • OAuth 2.0 secure connection
  • Idempotent, no duplicates
  • Error tracking & retry
Scheduling & Appointments
Calendar view with appointment slots. Link appointments to customers, vehicles, and repair orders.
  • Month and week views
  • Status tracking
  • Assigned technician
Team Management
Invite team members by email. Four roles: owner, admin, service advisor, technician. Full organization isolation.
  • Email invites with auto-join
  • Role-based permissions
  • Unlimited team members
Reporting & Exports
Revenue, technician performance, advisor stats, parts margins, and customer retention. All exportable to CSV.
  • Custom date ranges
  • Daily/weekly/monthly rollups
  • CSV download
Canned Jobs & Templates
Pre-define common jobs with line items so advisors can add them to an RO with one click.
  • Reusable job templates
  • Pre-set labor and parts
  • One-click add to RO
AI-Powered Marketing Campaigns
Describe your offer in one sentence and AI writes the subject line and full email for you. Send to all customers or a targeted group with one click.
  • AI writes subject line and message
  • Broadcast to all or filtered audience
  • Declined service follow-up automation
Marketing Automations
Set-it-and-forget-it automations that run daily. Win back customers who declined services, collect Google reviews, and send appointment reminders automatically.
  • Declined service follow-up emails
  • Post-service review requests
  • Appointment reminder emails

Wrench Node AI

AI Service Advisor Features

Smart tools that help advisors and technicians work faster and more accurately. Included in both plans.

Smart Clarifying Questions
AI generates the right questions to ask customers based on their complaint. No more missed details or repeat calls.
  • Symptom-specific questions
  • Vehicle-aware suggestions
  • Covers safety and timing concerns
Professional Tech Write-Ups
Generate detailed, professional write-ups that technicians actually want to read. Configurable detail level per shop.
  • Concise, standard, or detailed
  • Includes customer answers
  • Copy to clipboard or print
AI That Learns From Your Repairs
Every fix you log teaches the AI. Over time, recommendations become more accurate based on your shop's real experience.
  • Pattern recognition
  • Fix success tracking
  • Shop-specific insights
AI Diagnostic Chat
Have a back-and-forth conversation with AI about a vehicle issue. It knows the vehicle, complaint, and your shop's repair history.
  • Context-aware responses
  • References past repairs via RAG
  • Suggests diagnostic procedures
Quick Entry Mode
Paste raw technician notes and let AI format everything. Troubleshooting, findings, root cause, and correction, all structured automatically.
  • One-click processing
  • Auto-detects parts & actions
  • Works with voice notes
Upsell Recommendations
AI identifies additional service opportunities based on inspection findings. Includes customer-ready scripts.
  • Findings-based suggestions
  • Urgency indicators
  • Copy-paste scripts
AI Suggests Line Items & Parts
AI builds a complete estimate with labor and parts based on the diagnosis. Also searches your actual inventory for matching parts.
  • Industry book-time rates
  • Searches your parts inventory
  • Groups by service category
Warranty Claim Generator
Generate professional 3 C's warranty claims (Complaint, Cause, Correction) with one click.
  • Manufacturer-specific formatting
  • No invented specs
  • Copy individual sections
Voice Input
Speak your findings and let AI transcribe. Perfect for technicians in the bay who can't type.
  • Real-time transcription
  • Works on mobile
  • Enhance with AI after
VIN Decode & Vehicle History
Decode VINs instantly and see complete repair history for returning vehicles. Never start from scratch.
  • Auto-fill year/make/model/engine
  • Full service history via RAG
  • Mileage tracking
Analytics Dashboard
Track top issues, common fixes, parts usage, and shop performance. Export to Excel anytime.
  • Filter by date, make, system
  • Parts failure trends
  • Team performance
Community Data
Opt into anonymized repair patterns from shops nationwide. See what's working for similar problems.
  • Privacy-first sharing
  • Fix success rates
  • Expand your knowledge base

Automated Workflows

Less clicking, fewer mistakes. These things just happen.

Tech submits notes

AI auto-generates customer-friendly findings and auto-adds labor & parts to the estimate. Zero clicks.

Inspection completed

Flagged items become line items on the RO. Findings appended to tech notes.

RO → Pending Approval

Customer gets an email with a link to approve or decline items.

Customer approves estimate

RO status updates, totals recalculate based on approved items.

RO → Completed

Customer gets a "vehicle is ready" email with pickup details.

RO → Invoiced

Customer gets an invoice email with a Pay Now button (Stripe).

Payment received

Receipt email sent. If balance is zero, RO auto-transitions to paid.

Parts pulled for RO

Inventory quantity auto-deducted with full transaction audit trail.

Invoice synced

Customer, invoice, and payment sync to QuickBooks automatically.

Customer declines a service

14 days later, a follow-up email is automatically sent listing the declined services. Re-sends if new items are declined.

RO marked completed

A Google review request is sent to the customer. One per repair order, never repeated.

Appointment coming up

Customer gets an automated reminder email before their scheduled appointment.

Ready to see it in action?

Start your free 14-day trial today. No credit card required.