Everything your shop needs
AI-powered service writing and complete shop management in one platform.
See how it works
Real screenshots from the app. Here is what your team will actually use every day.
Your shop at a glance
The moment you open the app, you know exactly where your shop stands. Open repair orders, jobs waiting on customer approval, revenue for the month, and today's appointments are all on one screen. No digging required.
- Open ROs and pending approvals
- Revenue month to date
- Today's appointment schedule
- Low parts stock alerts
Open ROs
11
Pending Approval
1
Revenue MTD
$18,420
Completed Today
3
Ryan French
2021 BMW 330i
Caden F
2023 Chevrolet Corvette
Yoli Marcano
2019 Chrysler Pacifica
Three views, zero confusion
Switch between a traditional table, a grouped list by status, or a kanban board. Every RO shows the customer, vehicle, technician, promised date, and total. Overdue jobs are flagged in red so nothing falls through the cracks.
- Table, list, and kanban views
- Status groups: Write-Up, Inspection, Estimate, Approved, and more
- Overdue promised date warnings
- Filter by status, technician, advisor, and date range
AI does the heavy lifting
Open any RO and the AI is already there. Tech notes get enhanced with one click. Inspection findings auto-populate the write-up. AI suggests line items, parts, and upsells based on what was actually found. Advisors spend less time typing and more time with customers.
- Tech notes enhanced by AI
- AI generates customer-facing findings
- AI suggests services, parts, and line items
- AI upsell suggestions with copy-paste scripts
- Previously declined services shown as a warning
AI Clarifying Questions generated:
1. Does the noise change pitch with vehicle speed or engine RPM?
2. Is the noise louder when turning left or right?
3. When did you first notice the sound?
Front Right Wheel Bearing Replacement
Labor
Wheel Bearing Assembly RF
Part
Scheduling built for the shop floor
A week calendar view shows every appointment color-coded by technician. Filter by advisor, tech, or status. Click any open slot to book a new appointment. Customers with previously declined services are flagged so advisors know to bring it up.
- Week and day calendar views
- Color-coded by technician
- Filter by tech, advisor, and status
- Click any slot to book instantly
Ryan French
2021 BMW 330i · Mario
Caden F
2023 Corvette · Johnnie
Yoli Marcano
2019 Pacifica · Adam
Bob WPI
Komatsu D51 · Mario
Ryan French has 2 previously declined services. Follow up at drop-off.
Your shop learns with every repair
Every time you complete and invoice a repair order, the outcome is indexed into your shop's memory. When a similar vehicle comes in with a similar complaint, the AI surfaces what you fixed last time. Over time, your shop builds a private knowledge base that no other shop has.
- Learned repair patterns grouped by vehicle and concern
- "Find Similar Repairs" panel inside every RO
- Semantic search finds matches even when wording differs
- AI Memory dashboard shows coverage and backfill health
- All data is from your shop only, never shared
AI Sessions
34
Completed Fixes Learned
28
Indexed Memories
31
Unique Vehicles
12
2021 BMW 330i
Roaring noise at highway speeds
Resolved with: Front right wheel bearing
2019 Honda Civic
Check engine light, rough idle
Resolved with: Ignition coil pack replacement
2018 Toyota Camry
A/C not cooling
Resolved with: Recharge refrigerant, replace Schrader valve
Book smarter. AI knows the customer before they arrive.
The appointment calendar is connected to the full RO history. When you book a slot, AI checks whether the customer has any previously declined services and flags them so your advisor can bring it up at drop-off, before the vehicle even hits the lift.
- Week and day views, color-coded by technician
- Declined service alerts shown on every appointment
- One-click to create an RO from any appointment
- Filter by technician, advisor, or status
- Customers see their upcoming appointments in the portal
Ryan French declined 2 services on RO-000032 (Apr 14). Mention these at drop-off:
- Cabin Air Filter Replacement
- Tire Rotation (overdue ~8k miles)
AI writes your campaigns for you
Type your offer in one sentence and AI generates the subject line and full email. Broadcast it to all customers or a targeted group. Automations run in the background every day so you never have to think about follow-ups again.
- Describe offer, AI writes the email
- Broadcast campaigns to all or filtered customers
- Declined service follow-up runs automatically
- Review request sent after every completed RO
- Appointment reminder emails on autopilot
Subject Line
Your brakes matter. Save 20% this month.
Email Preview
Hi [Name], keeping your brakes in top shape is one of the most important things you can do for your safety on the road. This month only, we're offering 20% off all brake services...
Declined Service Follow-Up
Sends 14 days after decline
Post-Service Review Request
Sends after every completed RO
Appointment Reminder
Sends 24 hrs before appointment
All Shop Management Features
Every tool your shop needs, with AI built into every step.
- AI diagnostic chat per RO
- Enhance tech notes with AI
- AI auto-generates findings & line items
- Configurable status workflow
- Line items with labor, parts, sublet, fees
- Required vs recommended priorities
- Custom templates per shop
- Photo upload per item
- Auto-generates line items & tech notes
- Estimate approval links
- Vehicle ready notifications
- Invoice with Stripe Pay Now
- Token-based secure links
- Approve/decline per item
- Auto-recalculate totals
- Card, Apple Pay, Google Pay
- Auto-transition to paid
- Manual payment recording too
- Magic link auth (30-day sessions)
- View ROs, invoices, vehicles
- Pay Now from portal
- Supplier management & quotes
- Auto-deduct on RO pull
- Transaction audit trail
- OAuth 2.0 secure connection
- Idempotent, no duplicates
- Error tracking & retry
- Week and day calendar views, color-coded by tech
- Declined service alerts on every appointment
- Links appointments to customers, vehicles, and ROs
- Email invites with auto-join
- Role-based permissions
- Unlimited team members
- Custom date ranges
- Daily/weekly/monthly rollups
- CSV download
- Reusable job templates
- Pre-set labor and parts
- One-click add to RO
- AI writes subject line and message
- Broadcast to all or filtered audience
- Declined service follow-up automation
- Declined service follow-up emails
- Post-service review requests
- Appointment reminder emails
AI Service Advisor Features
Smart tools that help advisors and technicians work faster and more accurately. Included in both plans.
- Symptom-specific questions
- Vehicle-aware suggestions
- Covers safety and timing concerns
- Concise, standard, or detailed
- Includes customer answers
- Copy to clipboard or print
- Learned repair patterns by vehicle and concern
- Semantic search across all completed ROs
- Similar Repairs panel inside every RO
- Context-aware responses
- References past repairs via RAG
- Suggests diagnostic procedures
- One-click processing
- Auto-detects parts & actions
- Works with voice notes
- Findings-based suggestions
- Urgency indicators
- Copy-paste scripts
- Industry book-time rates
- Searches your parts inventory
- Groups by service category
- Manufacturer-specific formatting
- No invented specs
- Copy individual sections
- Real-time transcription
- Works on mobile
- Enhance with AI after
- Barcode scan or photo capture
- Auto-fill year/make/model/engine
- Full service history on every visit
- Filter by date, make, system
- Parts failure trends
- Team performance
Automated Workflows
Less clicking, fewer mistakes. These things just happen.
Tech submits notes
AI auto-generates customer-friendly findings and auto-adds labor & parts to the estimate. Zero clicks.
Inspection completed
Flagged items become line items on the RO. Findings appended to tech notes.
RO → Pending Approval
Customer gets an email with a link to approve or decline items.
Customer approves estimate
RO status updates, totals recalculate based on approved items.
RO → Completed
Customer gets a "vehicle is ready" email with pickup details.
RO → Invoiced
Customer gets an invoice email with a Pay Now button (Stripe).
Payment received
Receipt email sent. If balance is zero, RO auto-transitions to paid.
Parts pulled for RO
Inventory quantity auto-deducted with full transaction audit trail.
Invoice synced
Customer, invoice, and payment sync to QuickBooks automatically.
RO completed or invoiced
Repair outcome indexed into shop memory. Vehicle, concern, and actual fix become a searchable learned repair pattern for future similar cases.
New appointment booked
AI checks the customer's RO history for declined services and flags them on the appointment so the advisor knows to follow up at drop-off.
Customer declines a service
14 days later, a follow-up email is automatically sent listing the declined services. Re-sends if new items are declined.
RO marked completed
A Google review request is sent to the customer. One per repair order, never repeated.
Appointment coming up
Customer gets an automated reminder email before their scheduled appointment.