Customer recordsLifetime spend, number of visits, average ticket, and when they were last in. Vehicle historyEvery repair order, inspection, and invoice for each vehicle, with VIN decode and open recalls. Two-way textingOne shared text inbox for the shop. Replies land on the right repair order. Declined workWork the customer passed on is kept, followed up, and brought back up at the next visit. Service remindersCustomers hear from you by text or email when their next service is due. Customer portalRepairs, inspections, invoices, and appointments, with no password to remember. Included in the $79/month plan with unlimited users. See every feature