AI receptionist
An AI Receptionist That Picks Up When You're Under a Car
The phone rings while you're under a car, or both advisors are at the counter, or it's 6:30 PM and you've locked up. A lot of those callers won't leave a voicemail. They just call the next shop on Google.
Wrench Node's AI receptionist answers those calls for you.
What it does
- Answers when you can't. It picks up when the line is busy, after hours, or when nobody gets to the phone.
- Takes down the details: name, number, vehicle and what's going on with it, so you're not calling back blind.
- Helps get the car booked or sends you the appointment request.
- Puts it in the system. The call details land in Wrench Node, not on a sticky note.
Why it's in a shop system, not a separate service
Plenty of answering services exist. The problem is they don't know your shop. They can't see your hours, your customers or your schedule, and you end up retyping everything they send you.
Because the receptionist is part of Wrench Node, the caller's info goes right where your advisors already work. When that customer shows up, you already have their info and know what they called about.
How shops use it
- After hours: catch the calls that come in after you lock up.
- Busy mornings: when both lines are ringing during drop-off, nobody gets sent to voicemail.
- Small crews: if you're the owner, advisor and a tech, it covers the phone while you're in the bay.
What it costs
It's included in Wrench Node Pro at $79/mo, with no separate receptionist subscription. Some shop systems sell an AI receptionist as a paid add-on. AutoLeap, for example, lists theirs at $99/mo on autoleap.com/pricing as of Oct 2026.
The rest of Wrench Node
The receptionist is one piece. Pro also includes repair orders that mostly fill themselves, Talk Your DVI inspections, AI diagnostics help, declined-work follow-ups, Money Left on the Lift (inspection findings that never got quoted), payments, QuickBooks, and full Spanish. See all features or pricing.
Frequently asked questions
Does the AI receptionist replace my service advisor?
No. It covers the calls your team can't get to, so the advisor gets a clean message instead of a missed call.
Does it work after hours?
Yes. That's one of the main reasons shops use it.
Is it an extra charge?
No, it's included in Wrench Node Pro ($79/mo) and Premium ($129/mo).
Can callers talk to it in Spanish?
Yes, Wrench Node supports English and Spanish.
Do I need a new phone number?
No. You can keep your shop number and forward the calls you miss, or use a Wrench Node number as your main line.
Stop sending callers to the shop down the street.
Try Wrench Node free for 14 days, from $79/mo. Free data migration.